1. Introduction

RAMBER CANADA LTD. (“we,” “our,” or “us”) is committed to protecting your privacy and complying with applicable privacy laws in Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and purchase our spray finishing services or related products.

 

2. Consent

 

By using our website, submitting your information, or making a purchase, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us.

 

3. Information We Collect

 

a. Personal Information

 

We may collect:

• Name

• Email address

• Phone number

• Billing and shipping address

 

b. Payment Information

 

Payments are processed securely through third-party providers (e.g., Wix Payments or other credit card processors). We do not store full credit card numbers.

 

c. Service Information

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• Project details related to spray finishing services

• Order history and preferences

 

d. Technical Information

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• IP address

• Browser type and device information

• Website usage data (via cookies or analytics tools)

 

4. How We Use Your Information

 

We use your personal information for the following purposes:

• To process payments and complete transactions

• To provide and manage our spray finishing services

• To communicate with you regarding quotes, orders, or service updates

• To respond to inquiries and customer support requests

• To improve our website, services, and user experience

• To meet legal and regulatory requirements

We only collect and use information that is necessary for these purposes.

 

5. Email Communications

 

We collect and use your email address strictly for:

• Service-related communication

• Quotes, invoices, and order updates

• Responding to inquiries

We do not send marketing emails unless you have explicitly opted in.

 

6. Sharing of Personal Information

 

We do not sell or rent your personal information.

We may share your information with:

• Payment processors and financial institutions

• Website hosting and service providers (e.g., Wix platform)

• Contractors or partners only when necessary to deliver services

• Legal authorities when required by law

All third parties are expected to maintain appropriate confidentiality and security.

 

7. Data Storage and Security

 

Your information may be stored on secure servers provided by third-party platforms (such as Wix), which may be located outside of Canada.

We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, or misuse.

 

8. Retention of Information

 

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy

• Meet legal, accounting, or tax obligations

 

9. Your Rights (Canadian Residents)

 

Under applicable privacy laws, you have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate or incomplete data

• Request deletion of your personal information (where applicable)

• Withdraw consent to the use of your information

To exercise these rights, please contact us using the information below.

 

10. Cookies and Tracking Technologies

 

We may use cookies and similar technologies to:

• Improve website functionality

• Analyze traffic and usage patterns

You can modify your browser settings to refuse cookies; however, some features of the site may not function properly.

 

11. Third-Party Services

 

Our website may use third-party tools and services (such as Wix platform features, payment gateways, or analytics providers). These services have their own privacy policies governing how they handle your information.

 

12. Changes to This Policy

 

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

 

13. Contact Information

 

If you have any questions, concerns, or requests regarding your personal information, please contact:

RAMBER CANADA LTD.
info@ramber.ca
250 893 7947